If you are a drop-shipper and have sold a product from Buyrouterswitch.com to a consumer who has an issue with it, you are responsible for handling the product returns and all associated correspondence since you are Buyrouterswitch.com's customer.

a) The replacement and repair warranties for new items are twelve months,

b) whereas those for used and refurbished products are only seven days.

You should keep your customers' interactions with Buyrouterswitch.com distinct from your business in order to preserve your reputation. You may speak with Buyrouterswitch.com about return concerns and give your customer the return code and address. Customers from other nations can return the defective item to us in Hong Kong, and we will send them the replacement right away.