FAQs

Website

1. How come the image displayed for the item is not accurate or doesn't match the actual product?
2. How would you define the term "Refurbished"?

Shipping & Address

1. How many days does it take to ship goods to customs?
2. Does your company offer overnight or two-day shipping?
3. How much do I need to pay for shipping?
4. Do your printers come with ink cartridges?
5. Do you deliver my ordered items in their original retail box?

Returns

1. What are the main features of your return policy?
2. How to cancel an order before payment and after payment?

New User Guide

1. Who is buyrouterswitch.com?
2. Can I trust buyrouterswitch.com?
3. How to order at buyrouterswitch.com?
4. How to Pay?

Customer Support

1. How to cancel an order before payment and after payment?
2. How can I resolve issues while using the products I ordered?

Dropshipping

1. Do you dropship?
2. What is dropshipping?
3. What is your warranty and returns policy for dropshippers?

Taxes Custom & Duty

1. Who is responsible for customs clearance on international orders?
2. How much tax do we need to pay?

Checking Your Order

1. How to check my order?
2. What does my order status mean?

Wholesale & Bulk Quote

1. How do I sign up for a wholesale account?
2. Do all customers qualify for wholesale prices?
3. Can I get a discount for buying in large volumes?