What does my order status mean?

Our order status can include Pending, Payment Received, Payment Confirmed, Payment Reviewing, Processing, Packaging, Shipped, Complete, Void, Contacting Customer, Order Tracing, Cancelled, Refunded, Repackaging, Returned, Repaired, Replaced, and Return-refunded.

Upon placing an order on Buyrouterswitch.com, you will receive a unique order number. If payment is not completed for an order, it will automatically expire at a later time. The meanings of the different order statuses are as follows:


  • Pending: We have received your order but have not yet received payment.
  • Payment Received: We have received payment and are processing your order.
  • Payment Confirmed: We have verified your payment information.
  • Payment Reviewing: There is an issue with your payment, and we will contact you for more information.
  • Processing: We are currently processing your order and checking for any problems.
  • Packaging: We are packaging your order and following your instructions for the shipment.
  • Shipped: Your order has been shipped, and you will receive an email with tracking information.
  • Complete: Your order has been delivered successfully. Void: Orders in this status cannot be fulfilled.
  • Contacting Customer: We may need to contact you regarding your order during processing.

If your order is canceled, refunded, repackaged, returned, repaired, replaced, or return-refunded, please refer to our Return Policy page for further details.

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We accept purchase orders from all business entities, corporations, school systems (private & public), government agencies, colleges, universities, and libraries.